Huayingtech ·Healthcare
HealthcareIndustry Solutions
Unify consultations, calls, and deliveries into a single system.
Hospital IT infrastructure must remain operational. Voice systems should integrate with existing switches, teleconsultations must connect seamlessly with higher-level hospitals, and supply delivery should minimize disruption to clinical staff. We deploy equipment according to actual campus workflows to avoid halting patient care for system upgrades.
3 scenario
Consultation / Voice / Delivery
7×24
Campus-wide Voice Continuity Design
2 Class
Wired and wireless consultation access
Industry Challenges
- · Fragmented consultation terminal models require repeated debugging to integrate with the upper-level hospital platform.
- · Outpatient and inpatient departments experience peak call volumes, but existing switch ports are insufficient.
- · Material and specimen transport consume nurse time; nighttime delivery response is slow.
Solution Composition
Proposal01 · Connects consultation rooms, wards, and higher-level hospitals
Remote Consultation and Medical Alliance Interconnectivity
The consultation room is equipped with a video conferencing terminal and a collaboration tablet, supporting dual-stream sharing of medical images and patient records. Ward-side access is provided via mobile devices, with the ability to record and archive consultation sessions.
Use Cases:Remote Consultation Center, Ward Consultation Corner, Medical Consortium Branch
Products involved:Huawei Video Conferencing, Huawei IdeaHub Collaboration Tablet, Poly, ZTE Vision
Deliverables:Consultation room acoustics and station design, platform integration and joint debugging, recording and archiving strategies, and operational training.
Proposal02 · Unified number for registration, patient guidance, and follow-up
Campus Voice and Call Center
Deploy IP-PBX to host internal extensions and publish a unified external number. Integrate guide and follow-up agents with the contact center, linking call logs with work orders to reduce repeat calls.
Use Cases:Outpatient Triage Desk, Customer Service Follow-up Center, Administrative Office Area
Products involved:Huawei IP Phones, Voice Platform, Huawei Contact Center, Siemens PBX, and Cisco Collaboration Devices
Deliverables:Extension and Number Planning, Agent and Call Routing, Compliance Recording Configuration, Operations Handover
Proposal03 · Let the equipment handle the errands.
Campus Inspection and Supply Delivery
Specimens and medications are transported via unmanned vehicles along fixed routes. Nighttime security is monitored by quadruped robots in coordination with fixed cameras, with any anomalies relayed to the duty room.
Use Cases:Laboratory to Ward and Pharmacy Delivery; Nighttime Campus Patrol
Products involved:Lunqu Autonomous Vehicle, Deep Robotics, Unitree Robotics, Ruijie Visual IoT
Deliverables:Route Survey & Obstacle Avoidance Configuration, Elevator & Access Control Integration, On-Duty Alert Rules, Trial Run & Acceptance
Support & Services
On-site Survey & Point Mapping · Equipment Installation & Cabling · System Integration & Drills · On-site Support & Spare Parts
Huaying Technology Co., Ltd. · Enterprise Hardware & Security Solutions Provider
Main Line 010-8298-1888 · Customer Service 400-606-8166 · Building 7, No. 2 Guanghua Road, Chaoyang District, Beijing
Specifications and configurations in this brochure are subject to the selection list and final contract. Please consult sales for pricing.
