Digital Phone
Avaya 9408 Digital Phone
24 Function Key Status · 8 Line Backlit Display
- Product PositioningDigital Phone (Non-SIP), Designed for High-Volume Call Centers
- Connection Methods数字端口接入 Avaya Aura® Communication Manager
AVAYA · Enterprise Communications & Collaboration
From Desktop Phones to the Aura Core Platform
Four terminal types configured for workstations, meeting rooms, and mobile scenarios. AURA app, IP Office app, and two hardware types handle call control, trunk termination, and endpoint ports—all under a single number plan and dialing rules across the entire site.
Avaya Platform Architecture
Call Control · SIP Routing · Media Gateway
- 终端系列
- 4 Class
- Platform & Hardware
- 4 Class
- List Products
- 44 styles
- 部署形态
- Local · Virtual
Product Portfolio
Apps determine capabilities; hardware determines ports.
AURA 应用负责呼叫控制、SIP 路由、统一管理与边界安全；IP Office 应用负责中小企业的门户、录音、语音信箱与会议；两类硬件承接媒体服务器、网关、控制单元与端口扩展。终端则按工位、会议室与移动场景配置。
AURA App
AURA APPLICATIONS
5Style ·Call Control · SIP Routing · Unified Management
IP Office App
IP OFFICE APPLICATIONS
5Style ·Voice and Collaboration Apps for SMBs
AURA Hardware
AURA HARDWARE
3Style ·Media Server and Media Gateway
IP Office Hardware
IP OFFICE HARDWARE
3Style ·Control Unit · Boards · Expansion Modules
Digital Phone
Digital Desk Phone
6Style ·Receptionists, Front Desk Staff, and High-Volume Call Center Agents
IP Phone
IP PHONES
12Style ·From Single-Line Workstations to Multi-Key Agent Desks
Smart Desktop Terminal
VANTAGE
2Style ·Android Desktop Terminal
Conference Call
Conference Headsets
8Style ·从小会议室到培训室
Terminal Series
4SeriesDigital PhoneDigital Desk Phone
The 9400 and 1400 series digital phones connect via the digital extension port. 9408 is the current model; other models are discontinued. Review specifications on this site to select a replacement.
6This product
Series Brochure
Discontinued · ReplaceableDigital Phone
Avaya 9508 Digital Phone
8 Function Key × 3 Level · 8 Lines × 32 Characters Backlight
- DisplayWhite-backlit graphic display, 181 × 121 pixels, 8 rows × 32 characters
- Manageable Function Keys8 units, 3-level status per key (dual red/green LEDs)
Discontinued · ReplaceableDigital Phone
Avaya 9404 Digital Phone
4 Function Key × 3 Level · 4 Lines × 32 Characters Backlight
- DisplayWhite-backlit graphic display, 181 × 56 pixels, 4 rows × 32 characters
- Manageable Function Keys4 units, 3-level status per key (dual red/green LEDs)
Discontinued · ReplaceableDigital Phone
Avaya 1403 Digital Phone
3 Feature Key · Hands-Free · Compatible with IP Office
- Display2 行 × 16 字符，白色背光（128 × 25）
- Manageable Keys3, dual red/green LED status indicator
Discontinued · ReplaceableDigital Phone
Avaya 1408 Digital Phone
8 Function Key · 3 Rows × 24 Characters Backlight
- Display3 rows × 24 characters, white backlight
- Manageable Function Keys8 pcs, red/green dual LED
Discontinued · ReplaceableDigital Phone
Avaya 1416 Digital Phone
16 Function Keys · Graphical Backlit Display · Expandable Modules
- Display图形液晶 181 × 56，带背光，倾角可调
- Manageable Function Keys16 keys, each with red/green dual LEDs; assignable to line, function, or combination keys
Digital handsets require digital extension ports; verify the spare line cards and cabling on your side.
IP PhoneIP PHONES
J100 系列为现役主力 IP 话机，覆盖单线入门到双屏话务台；1600 与 9600 系列为存量机型，可按工位整体替换。
12This product
Series Brochure
IP Phone
Avaya J129 IP Phone
Single-line Dual Talk · Dual 10/100 Ports
- Product Positioning入门级 SIP 桌面话机，固定功能键设计
- 呼叫能力两个呼叫通道键，支持并发两路呼叫
IP Phone
Avaya J139 IP Phone
2.8-inch color display · 4 line keys
- Product PositioningEntry-level Color Screen SIP Desktop Phone
- Screen2.8 英寸彩色（对角），320 × 240 像素
IP Phone
Avaya J159 IP Phone
Dual Color Screen · 10 Line Keys · Wi-Fi Optional
- Product Positioning高密度按键 SIP 桌面话机，内置 24 键 + 副屏
- Main Screen2.8 inches, 320 × 240 pixels (grayscale)
Discontinued · ReplaceableIP Phone
Avaya J169 IP Phone
3.5-inch grayscale display · Gigabit · Expandable to 3 modules
- Product PositioningMid-to-high-end grayscale display desktop phone with key expansion support (discontinued)
- ScreenGrayscale display, 3.5 inches diagonal
IP Phone
Avaya J179 IP Phone
3.5-inch Color Display · 8 Line Keys · Expandable to 3 Modules
- Product Positioning中高端彩色屏 SIP 桌面话机，支持按键扩展
- ScreenColor display, 3.5-inch diagonal (2.8 × 2.1 inches / 7.0 × 5.3 cm)
IP Phone
Avaya J189 IP Phone
5-inch main display + 2.3-inch secondary display · Dual USB
- Product PositioningFlagship Dual-Screen SIP Desktop Phone
- Main Screen5.0-inch color, 800 × 480 pixels
Discontinued · ReplaceableIP Phone
Avaya 1603-I IP Phone
3 Function Key · 2 Rows × 16 Characters Backlight
- Display2 rows × 16 characters, backlit
- Manageable Function Keys3 pcs, red/green dual LED
Discontinued · ReplaceableIP Phone
Avaya 1608-I IP Phone
8 Function Key · 3 Rows × 24 Characters Backlight
- Display3 rows × 24 characters, backlit
- Manageable Function Keys8 pcs, red/green dual LED
Discontinued · ReplaceableIP Phone
Avaya 1616-I IP Phone
16 功能键 · 可扩 32 键模块
- Display4 rows × 24 characters, backlit, adjustable viewing angle
- Manageable Function Keys16 pcs, red/green dual LED
Discontinued · ReplaceableIP Phone
Avaya 9608G IP Phone
8 Line Keys · Gigabit Dual Ethernet Ports · Expandable with up to 3 Modules
- DisplayMonochrome display, 3.2 × 2.2 inches (8.2 × 5.5 cm)
- 按键8 dual-LED line keys, 24 programmable keys, and 4 soft keys
Discontinued · ReplaceableIP Phone
Avaya 9611G IP 话机
3.5-inch color display · Gigabit · USB
- DisplayColor display 2.8 × 2.3 inches, diagonal 3.5 inches
- 按键8 dual-LED line keys, 24 programmable keys, and 4 soft keys
Discontinued · ReplaceableIP Phone
Avaya 9641GS IP Phone
5-inch touchscreen · Gigabit · SIP UC
- Display5-inch color touchscreen with 4 adjustable tilt positions
- 按键24 manageable keys (displayed in 5 rows per configuration), 0–5 soft keys
J Series supports SIP and H.323, PoE power, with optional Wi-Fi and Bluetooth modules.
智慧桌面终端VANTAGE
Vantage K155 与 K175 一机整合语音通话、视频会议与业务应用，micro HDMI 可外接大屏做屏幕转移，适配固定工位与家庭办公。
2This product
Series Brochure
Smart Desktop Terminal
Avaya Vantage K155
5-inch touchscreen · 200 million-pixel camera
- Product Positioning安卓平台桌面智慧终端（触摸屏 + 可选手持机）
- Screen5 英寸电容触摸屏，800 × 1280 分辨率
Smart Desktop Terminal
Avaya Vantage K175
8-inch touchscreen · 200 million-pixel camera · 1080p
- Product PositioningLarge-screen flagship desktop smart terminal
- 外观All-glass integrated design with no exposed mechanical buttons.
按是否需要 8 英寸屏与 1080p 视频选择 K155 或 K175
Conference CallConference Headsets
The B100 series is categorized by meeting room capacity and connectivity: B199 is the current touchscreen model, B189/B179 serve medium to large conference rooms, B169 supports DECT wireless, and B159/B149 provide analog line options. B129/B109 offer USB and Bluetooth solutions.
8This product
Series Brochure
Conference Call
Avaya B199 Conference Phone
4.3-inch touchscreen · OmniSound · Bluetooth
- Product Positioning大会议室 SIP 会议电话（10 人以上）
- Screen4.3-inch touchscreen, 480 × 800 pixels
Discontinued · ReplaceableConference Call
Avaya B189 Conference Phone
5 英寸触屏 · 4 麦克风 · 20 英尺拾音
- Display5-inch capacitive touchscreen, QVGA 800 × 480
- Microphone4 个内置聚束麦克风；可加装扩展麦克风（扩展 8 英尺）
Discontinued · ReplaceableConference Call
Avaya B179 Conference Phone
5-Way Conference · Mic Expansion · SD Recording
- AudioOmniSound, omnidirectional microphone, full-duplex; speaker 200–7,000 Hz; max 90 dB SPL @ 0.5 m
- Pickup Range320 sq ft (approx. 30 m² / 10 people); add expansion mat to 750 sq ft (approx. 70 m²)
Discontinued · ReplaceableConference Call
Avaya B169 无线会议电话
DECT 无线 · 60 小时通话 · SD 录音
- Connection MethodDECT (GAP / CAT-iq), used with a base station
- BatteryBuilt-in rechargeable lithium battery with up to 60 hours of talk time
Discontinued · ReplaceableConference Call
Avaya B159 Analog Conference Phone
RJ11 Simulation · OmniSound 2.0 · USB
- AudioOmniSound 2.0 (USB Broadband); 360° Omnidirectional Microphone; 150–7,000 Hz; 90 dB SPL @ 0.5 m
- Pickup RangeMax 30 sqm, approx. 10 people
Discontinued · ReplaceableConference Call
Avaya B149 Conference Phone
RJ11 Analog · OmniSound 2.0 · 30 sq ft Coverage
- AudioOmniSound 2.0; 360° Omnidirectional Microphone; 200–3,400 Hz; 90 dB SPL @ 0.5 m
- Pickup RangeMax 30 sqm, approx. 10 people
Discontinued · ReplaceableConference Call
Avaya B129 Conference Phone
USB / 蓝牙双模 · 4 麦束成形 · 12 人
- Audio TechnologyOmniSound HD；全双工；回声消除；噪音抑制
- Microphone4 个 MEMS 麦克风，束成形；100–7,000 Hz；拾音 20 ft / 6 m
Discontinued · ReplaceableConference Call
Avaya B109 Portable Conference Phone
蓝牙 / USB 双模 · NFC 配对 · 内置电池
- AudioOmniSound, Full-Duplex; Built-in Speaker and Microphone
- 连接USB to PC; Bluetooth to phone/tablet; NFC fast pairing; supports Bluetooth A2DP
Select based on room size, connection type (analog / USB / Bluetooth / DECT), and pickup radius.
Platforms & Hardware
4SeriesAURA AppAURA APPLICATIONS
Avaya Aura Architecture Software Layer: CM handles call control, SM manages SIP routing and multi-vendor interoperability, SMGR provides unified management, AES exposes capability interfaces, and SBCE secures the network perimeter.
5This product
Series Brochure
AURA App
CM 通信应用软件
41,000 extensions · 600,000 BHCC
- 最大分机容量41,000 门
- Maximum Relay Capacity24,000 条
AURA App
SM Core Application Software
单实例 66.7K SIP 设备 · 分支存活
- 单实例 SIP 设备66.7K units (DR scenario: 72K)
- System-level SIP user300,000
AURA App
SMGR 系统管理软件
30 万用户 · 100 万 SIP 设备集中管理
- Manage Users and Devices300,000
- SIP 设备1,000,000
AURA App
AES Application Activation Service
Open CM Capabilities · 2,500 TSAPI Connection
- TSAPI Client Connection2,500
- Message Processing Capacity2,000 条/秒
AURA App
SBCE Session Border Controller
Topology Hiding · TLS/SRTP · Active-Standby HA
- Signaling and Media EncryptionTLS 信令 + SRTP 媒体
- Security ProtectionTopology hiding, DoS/DDoS protection
Licensed by extension and device count; deployable on servers, virtual machines, or Avaya dedicated hardware.
IP OFFICE 应用IP OFFICE APPLICATIONS
IP Office software capabilities: Server handles call control, One-X Portal provides a desktop portal, MM manages call recording, and the Professional Voice Mail and Conference Bridge complete collaboration features.
5This product
Series Brochure
IP Office App
IP Office Server Edition
2,000 Users · 32 Nodes · 4 Virtualization Platforms
- User Capacity最大 2,000 用户
- Site Capacity单点或多达 32 个节点
IP Office App
One-X Portal
Web Call Control · Visual Voicemail
- Deployment PlatformWindows or Linux CentOS
- 最低配置2 GB 内存服务器
IP Office App
MM 录音管理软件
Pay per concurrent channel · Browser search
- 部署方式Browser-based access with cloud storage support
- 录音范围Conference and handset calls work regardless of device type or location.
IP Office App
专业版语音信箱
22 种语言 · SCN 集中语音信箱
- 语言支持22 种，含中文、英语、日语、韩语
- 留言通知通过 SMTP 发送到邮箱
IP Office App
Conference Bridge
外呼式与拨入式 · 最大 256 方
- 会议模式Outbound (Ad-hoc) and Inbound (Meet-me)
- Maximum number of participants256 方（服务器版）
The server edition supports virtualized deployment with licensing based on users, channels, or conference resources.
AURA HardwareAURA HARDWARE
S8300E Media Server, G430, and G450 Media Gateways provide local voice access, trunk termination, and terminal ports for enterprise headquarters and branch offices.
3This product
Series Brochure
AURA Hardware
S8300E Server
Media Server · Extension 1,000 · 450 Trunks
- Maximum Extension1,000 个 H.323 分机 / 1,000 个 SIP 分机（R7.x）
- Max Relay450 条
AURA Hardware
G430 Media Gateway
Branch Gateway · Up to 150 users
- LocationGateway for Small and Medium Branches
- 用户规模Branch deployments support up to 150 users.
AURA Hardware
G450 Media Gateway
3U Modular · Gateway + Router + Switch
- Shape3U Modular Chassis
- Integration capabilitiesVoice Gateway + IP WAN Routing + LAN Switching
Determine the gateway model, card type, and port count based on the current network relay type and extension scale.
IP OFFICE 硬件IP OFFICE HARDWARE
IP Office 500 v2 Control Unit with built-in cards and external expansion modules to support analog, BRI, and E1 trunks, and expand digital and analog station ports.
3This product
Series Brochure
IP Office Hardware
IP Office 500 v2 主机
SMB Control Unit · Dual Gigabit Ethernet Ports
- LocationIP Office Small Business Control Unit
- Network Interface2 10/100 switch Ethernet ports
IP Office Hardware
主机内置板卡
Simulated Relay · BRI · E1 Subcard
- 4-channel analog trunk subcardProvides 4 analog loop trunk interfaces with caller ID support.
- 2-channel BRI subcard提供 2 个 ISDN 2B+D 中继接口
IP Office Hardware
External Expansion Module
16 / 30-channel digital port expansion
- 16-channel module提供 16 路数字话机端口
- 30-channel module提供 30 路数字话机端口
Select board and external modules based on relay type, number of digital ports, and phone series.
Typical Scenarios
Define the scenario first, then select the model.
Terminal models depend on wiring conditions, room size, and movement range; platform selection depends on scale, compliance requirements, and whether to retain existing equipment. The following four scenarios serve as starting points.
- Terminal: Cabling, Rooms, and Mobility Range
- 平台：规模、合规与部署位置
- Interoperability: Teams, Zoom, and Existing Gateways
- Refactor: Phased rollout with zero downtime
Headquarters and Branches
Aura's CM, SM, and SMGR handle call control and SIP routing. S8300E and G430/G450 serve as branch gateways, enabling internal calls even when the WAN connection is down.
中小企业整套上线
IP Office 500 v2 或服务器版承载呼叫控制，配合 MM 录音、专业版语音信箱与电话会议桥，一套系统覆盖前台、工位与会议室。
前台与话务密集岗位
J179 or 9408: Multi-key and expansion module allow the receptionist to monitor all department numbers from one station. Dual-color LED indicators display key status directly—no memorization required.
存量数字话机替换
The 1400 and 9600 series have been discontinued. You can replace them by floor in batches with the J139, J159, or J179 models. Existing numbers and dialing habits are preserved, while external expansion modules handle the additional ports.
选型工具
按工位与会议室测算一套配置
填写工位、会议室与布线情况，工具按本页在列的 Avaya 应用、硬件与终端给出组合建议与数量，结果可直接带进询价表单。
Avaya Application, Hardware, and Endpoint Selection Tool
Enter the actual number of extensions, including front desk and shared workstations.
含培训室与视频会议室
Configure the conference room system and camera
现有布线
Deployment Preferences
推荐组合
Pending (IP Office / Aura) + 120 workstations + 4 conference rooms
按 120 个工位、4 间会议室（其中 2 间需视频）测算，平台选 待评估（IP Office / Aura），终端与会议设备合计约 128 台。
Services
- × 1
Platform Solution Evaluation
Choose IP Office or Aura based on scale, compliance, and existing equipment
- × 1
Installation, Configuration, and Number Planning
Extension planning, phone provisioning, and platform integration
Platform
- × 12
MM Recording Management Software
按并发录音通道授权
Terminal
- × 84
Avaya J179 IP 话机
Desk with Ethernet Access
- × 36
Avaya 9408 Digital Phone
沿用既有数字端口，约占工位 30%
- × 2
外置扩展模块（16 / 30 路）
数字端口扩容
Meetings & Video
- × 4
Avaya B199 Conference Phone
触屏机型，按房间面积配扩展麦克风
- × 2
Avaya Vantage K175
视频会议室配 8 英寸屏，可外接大屏
- IP Office is ideal for complete SMB deployments, while Aura suits multi-site, multi-vendor, and large-scale extension scenarios.
- Mixed cabling by zone: Keep digital phones in the area where digital ports are located; replace all others with J-series IP phones.
- Video conference rooms must verify display devices, network bandwidth, and compatibility with Teams/Zoom.
Show me the status of workstations, meeting rooms, and existing equipment.
说明工位与会议室数量、现有布线（数字端口 / 网线）、中继类型与分机规模，我们会给出应用、硬件与终端的组合清单及替换顺序。
Purchase Intent
Submit your requirements and contact details. A sales consultant will confirm pricing, stock availability, and delivery options with you. Product prices are subject to quotation.