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CISCO · Collaboration Endpoints and Webex Platform

From desktop phones to the Webex collaboration platform

Phones, headsets, and conference devices are provisioned by workstation and room. Webex Suite and the Customer Experience Platform manage meetings, messaging, calls, and service workflows. Hardware serves as the endpoint; collaboration capabilities are delivered via subscription, with a unified identity spanning the entire platform.

Supports Cisco Rooms, Microsoft Teams Rooms, Zoom Rooms, and Google Meet

Cisco Room Kit Pro G2 Video Conferencing Codec

Room Kit Pro G2Large-scale space codec solution

Cisco Desk Phone 9800 Series

Desk Phone 9800

Bang & Olufsen Cisco 950 Headset

B&O 950

Product Series
3 Class
List Products
27 styles
Kit Workflow
8 items
Room Mode
4 interoperable
Product Portfolio

Webex Suite

A unified collaboration suite within a single subscription: meetings, messages, calls, webinars, video messages, events, whiteboards, and polls share one identity and management console. AI assistants support workflows before, during, and after every session.

Webex SuiteWEBEX SUITE

A unified collaboration suite within a single subscription: meetings, messages, calls, webinars, video messages, events, whiteboards, and polls share one identity and management console. AI assistants support workflows before, during, and after every session.

5This product

Series Brochure
Webex Suite Product Image

Webex Suite

Webex Suite

8 Workflows. 1 Subscription.

  • WorkflowMeetings, Messages, Calls, Webinars, Video Messages, Events, Whiteboards, Polls
  • AIMeeting Minutes & Key Points, Message Summaries & Retrieval, Task Extraction
Webex Meetings product image

Webex Suite

Webex Meetings

AI Meeting Notes · Live Captions

  • MeetingHD video, screen sharing, breakout rooms, recording and transcription
  • AI AssistantReal-time highlights, Q&A, meeting minutes, and action items
Webex Messaging Product Image

Webex Suite

Webex Messaging

Team Messages · Files & Whiteboards

  • Collaborate1:1 and group messaging, thread replies, @mentions
  • FileFile sharing and collaborative whiteboard. Meeting minutes can be archived directly to the space.
Webex Calling Product Diagram

Webex Suite

Webex Calling

Cloud Phone System · AI Call Summaries

  • DeployCloud delivery with access to 200+ markets; unified configuration of local numbers and extensions.
  • AvailabilitySLA 99.999%; maintains local availability during WAN outages
Webex Webinars Product Image

Webex Suite

Webex Webinars

Large-scale Interactive Webinars

  • ScaleSupports large-scale audiences; capacity varies by plan
  • WorkflowRegistration Page, Reminder Email, Guest Rehearsal & Live Stage Management

Subscription-based meeting capabilities decoupled from endpoints: Cisco devices, PCs, and mobile phones can all join meetings.

Typical Scenarios

Assign workstations by room and role

On the same platform, room size determines device configuration, while role type dictates phone and headset form factors. Start by confirming the room list and agent count, then select specific models.

  • Room: Occupancy, Table Type, and Sightline Height
  • Workstation: Sharing level and video requirement
  • Audio: Add ceiling speakers and desktop microphone?
  • Should meetings, calls, and customer service be managed under a unified platform?

Headquarters Workstations & Co-working Spaces

9800 and 8800 series are tiered by role; log in to restore your contacts and calendar, and enjoy hot desks for shared workstations available on demand. B&O 950 and 720 series handle personal audio.

3-12 Person Meeting Room

Room Bar and Room Bar Pro combine framing, audio capture, and playback in a single device. Place Room Navigator at the entrance for meeting detection and environmental monitoring. Plan cabling using a single Ethernet cable per unit.

Large Conference Rooms and Auditoriums

Room Kit Pro G2 with Quad Camera and Room Vision PTZ for long tables and podiums; Ceiling Speaker Pro and Table Microphone Pro positioned based on acoustic conditions.

Patrol and On-site Operations

9821 enables calls and messaging over enterprise Wi-Fi. The IP68-rated chassis withstands frequent wiping and disinfection, allowing staff in care, warehousing, and production areas to handle communications without returning to a fixed workstation.

Cross-platform interoperability

One meeting room, four ways to join

RoomOS devices can switch between Cisco Rooms and third-party room modes. The conferencing platform is chosen by the user, and hardware remains unchanged regardless of the platform.

Cisco Rooms

Native RoomOS experience with deep Webex Meeting integration

Microsoft Teams Rooms

Start in Teams Rooms mode to keep your existing collaboration habits

Zoom Rooms

Switch to the Zoom meeting interface with one click—no need to change room equipment.

Google Meet

Supports Google Meet mode for unified cross-border team meetings.

Show room list and agent count

Specify the number of meeting rooms, expected attendee count, available desks, video requirements, existing multimedia equipment, and preferred conferencing platform (Webex, Teams, Zoom, or Google Meet). We will provide recommended device bundles, accessory lists, and subscription options.

Purchase Intent

Submit your requirements and contact details. A sales consultant will confirm pricing, stock availability, and delivery options with you. Product prices are subject to quotation.

Your information will be used solely for this selection and quotation discussion and for no other purpose.

Beijing ICP License No. 2026026760