Mitel MiCollab

Key Features

• Five collaboration modes unified on one platform
• Bidirectional presence sync with Microsoft Teams
• Available for on-premises, virtualized, or cloud deployment.

Features and Configuration

• Switch between voice, video, chat, and meetings within the same client—no need to switch apps.
• View enterprise directory, personal contacts, and advanced call handling directly in Teams.
• Supports platforms like MiVoice Business and MX-ONE, allowing existing infrastructure to continue delivering value.
• Deployment options span on-premises, virtualized environments, and public/private clouds, ensuring compliance with data sovereignty requirements.

Technical Specifications (8Item

Collaboration

Voice, video, instant messaging, SMS, web conferencing, team messaging

Client

Windows, macOS, iOS, and Android mobile clients, plus the web client

Platform Compatibility

MiVoice Business, MX-ONE, and other Mitel communication platforms

Teams Integration

Bidirectional online status sync, corporate directory, and advanced call control available within Teams.

Deployment Mode

On-premises, virtualized deployment, public cloud, or private cloud

License Type

Configure feature levels by role based on user authorization.

Use Cases

Collaborate across multiple locations, support remote and mobile work, and add enterprise-grade voice for organizations already using Teams.

Selection Recommendation

Ideal for mid-sized enterprises with 50–500 seats running MiVoice Business or MX-ONE, and organizations using Teams that require enterprise-grade voice. If your company lacks an on-premises platform and relies heavily on mobile work, consider Unify Phone to lower deployment barriers.