Cisco Product Brochure
Webex Calling
Cloud Phone System · AI Call Summaries
Webex Suite· Product Details Page
Product Overview
Webex Calling brings your enterprise phone system to the cloud. Manage numbers, extensions, call routing, and voicemail from a single admin console. One identity for phones, desktop clients, and mobile devices. AI assistants generate real-time call summaries and action items, while an AI receptionist handles initial call triage at the front desk.
Key Features
- Cloud number and routing: phone and soft client share the same extension.
- AI real-time summaries and to-dos: no need to add notes after calls
- AI receptionist handles initial triage, freeing up front-desk staff for other tasks.
- Supports Teams call interoperability while preserving your existing collaboration habits
Technical Specifications (6Item
- Deploy
- Cloud delivery with access to 200+ markets; unified configuration of local numbers and extensions.
- Availability
- SLA 99.999%; maintains local availability during WAN outages
- AI
- Real-time call summaries, action items, AI receptionist, noise cancellation, and live captions
- Terminal
- Supports Cisco 9800 / 8800 / 6800 phones, wireless handsets, and desktop/mobile clients.
- Interoperability
- Interoperable with Microsoft Teams; PSTN plans available on demand
- Manage
- Unified management of phone numbers, routes, terminals, and usage